課程資料

L261 國際社交禮儀及跨文化溝通			開課學期：1092		開課班級： 英文系 2A
授課教師：蔡佳靜	選修	學期課	學分數：2.0	大仁 0210 星期四 08:10-10:00

L261 INTERNATIONAL ETIQUETTE AND CROSS-CULTURAL COMMUNICATION			2021 Spring		Department of English Language and Literature 2A
Professor：TSAI, CHIA-CHING	Elective	Semester	Credits: 2.0	Da Ren 0210 Thursday 08:10-10:00

發展願景

傳揚中華文化，促進跨領域創新，與時精進，邁向國際
It is our objective to promote Chinese culture, enhance cross-disciplinary innovation, seek constant advancement, and embrace global community.

辦學宗旨

秉承質樸堅毅校訓，承東西之道統，集中外之精華，研究高深學術, 培養專業人才，服務社會，致力中華文化之發揚, 促進國家發展.
Based on our motto—“Temperament, Simplicity, Strength, and Tenacity,” “inheriting the merits of the East and the West” and “absorbing the essence of Chinese and foreign cultures,” we make it our mission to pursue advanced research, develop professional talents, serve the society, promote Chinese culture and support national development.

校教育目標
校基本素養
校核心能力

院教育目標

培養多元外語與商務人才
拓展國際學術與文化交流

院核心能力

流暢之外語溝通能力
文學與文化賞析能力
全球商務專業理論與實務並用能力

系教育目標

1. 培育學生紮實之英語聽、說、讀、寫、譯溝通能力。
2. 結合英美文學、語言學與英美文化之專業知識，培育有人文素養之英語文專業人才。
3. 提供多元課程，培養具有國際觀之專業人才。
4. 培育學生第二專長之基礎，強化就業競爭力，並擴展進修深造之管道。

系核心能力

具備英文聽、說、讀、寫、譯的溝通能力。
具備英美文學、文化素養與國際觀之專業人才。
具備語言學方面基礎知能。
具備應用英文（含語言教學）之基本專業技能。

課程目標

The course is intended to help students to adapt to international etiquette through the understanding of cross-cultural communication. Students will be able to 1. Enhance their understanding of interactions between people of different countries. 2. Learn well-known cross-cultural theory and how it is relevant to cross-cultural communication. 3. Gain more confident when associated with people of all walks of life. 4. Prepare work-shops or plan ceremonial activities. 5. Improve students’ social skills and avoid the disrespectful attitude in various situations. 6. Recognize the basic rules of international etiquette such as the aspects of table manners, dress code, travelling etiquette, the courtesy of personal behavior when interacting with superiors, friends, and strangers. 7. practice office communication and interview manner.

課程能力

具備英文聽、說、讀、寫、譯的溝通能力。 (比重 30%)
具備英美文學、文化素養與國際觀之專業人才。 (比重 30%)
具備語言學方面基礎知能。 (比重 20%)
具備應用英文（含語言教學）之基本專業技能。 (比重 20%)

課程概述

People with the International Etiquette will be confident in dealing with matters related with foreigners or international business. Therefore, this course is designed to help students to obtain more knowledge related to international etiquette as well as cross-cultural communication. In order to avoid misunderstanding, students can apply Hofstede’s Cultural theory to the real-life communication. In addition, the opportunities of practical etiquette training will be provided in this course. Meanwhile, students will have the right perspective and attitude when they deal with people from different countries. This course will encourage students to get the certification for the international etiquette receptionist and further help them to prepare their future job. (修完本課程將鼓勵學生報考英文國際禮儀接待人員的證照，這將有助於學生未來的職涯發展及人際溝通)

授課內容

People with the International Etiquette will be confident in dealing with matters related with foreigners or international business. Therefore, this course is designed to help students to obtain more knowledge related to international etiquette as well as cross-cultural communication. In order to avoid misunderstanding, students can apply Hofstede’s Cultural theory to the real-life communication. In addition, the opportunities of practical etiquette training will be provided in this course. Meanwhile, students will have the right perspective and attitude when they deal with people from different countries. This course will encourage students to get the certification for the international etiquette receptionist and further help them to prepare their future job.
修完本課程將鼓勵學生報考英文國際禮儀接待人員的證照，這將有助於學生未來的職涯發展及人際溝通

授課方式

group discussion, lecture, individual and group discussion

評量方式

課程能力 /評量方式	具備英文聽、說、讀、寫、譯的溝通能力。 (比重 30%)	具備英美文學、文化素養與國際觀之專業人才。 (比重 30%)	具備語言學方面基礎知能。 (比重 20%)	具備應用英文（含語言教學）之基本專業技能。 (比重 20%)
期中測驗評量20%刪除	30%	30%	20%	20%
期末報告30%刪除	30%	30%	20%	20%
出席紀錄考核評量10%刪除	30%	30%	20%	20%
課堂參與20%刪除	30%	30%	20%	20%
作業20%刪除	30%	30%	20%	20%

上課用書

（師生應遵守智慧財產權及不得非法影印）
handouts

參考書目

（師生應遵守智慧財產權及不得非法影印）
hofeted cross cultural communication

課程需求

要報告

要考試要分組討論

輔導時間

• 星期二 12:00-13:00
• 星期三 08:00-09:00
• 星期四 12:00-13:00
• 星期五 10:00-13:00

教師聯絡資訊

Email：jing53w@gmail.com
分機：23751

課程進度

1. introduction

2. 2. Understand Hofstede’s Cultural Dimensions (Dimension 1: introduction to national culture) 2. Understand Hofstede’s Cultural Dimensions (Dimension 1: introduction to national culture)Understand Hofstede’s Cultural Dimensions (Dimension 1: introduction to national culture)

3. Dimension 2: Power Distance

4. Individualism versus Collectivism

5. Masculinity versus Femininity

6. Uncertain Avoidance

7. Long-term Orientation versus Short-term Normative Orientation

8. Indulgence versus Restraint

9. Mid-term exam

10. Gesture and body language for different countries

11. Car seating manner and flag manner

12. Table manner and dress code

13. Different cuisine with different manner

14. Planning a ceremony activity

15. Reception to the international honored guests

16. Office and interview manner

17. Telephone manner and the art of the speech

18. Final presentation